You will never forget this short animated video

After watching you will “at least” know how to act better—even if you don’t believe it’s necessary

Social researcher Brene Brown and illustrator Katy Davis help us understand the difference between empathy and sympathy. This video compliments an earlier post about the difference between authentic supportive listening and highlighting what is “good” about another’s personal crisis. Brown calls these off-base “comforting” comments “as least” statements.

If you have a few more minutes, listen to Brene’s funny and fascinating TED video presentation on shame, vulnerability and connection.